Operations Manager – Laboratory Services

About the role

Eurofins Enviro-Works is seeking an experienced Operations Manager to lead its laboratory operations. Reporting directly to the President, the role oversees all operational activities, ensures adherence to quality, safety and accreditation standards, and drives continuous improvement. The ideal candidate is a strategic leader with a strong operational mindset, able to optimize performance, manage budgets and build a culture of collaboration and accountability.

Key responsibilities

• Oversee laboratory operations, including purchasing and facility management, and plan, organize and monitor activities for optimal performance and efficiency
• Ensure compliance with safety, quality and accreditation requirements
• Develop and execute operational plans aligned with corporate strategy, set measurable objectives and monitor performance indicators
• Manage and control departmental operating budgets, and identify ways to improve productivity and profitability
• Lead LEAN initiatives, implement process improvements and support organizational change
• Advocate for the Laboratory Information Management System (LIMS) and its use to improve workflows and reporting
• Coach and mentor first-line managers and supervisors, and foster a culture of transparency and teamwork
• Ensure adherence to regulatory standards, help develop annual service and growth plans, and prepare operational performance reports for senior leadership
• Maintain high levels of internal and external customer satisfaction and collaborate with senior leadership on corporate policies

Required profile

• Proven experience in operations management, preferably in a laboratory or regulated environment
• Strong leadership and team development skills
• Experience managing budgets and driving financial performance
• Knowledge of quality systems, accreditation standards and regulatory requirements
• Familiarity with LEAN methodologies and continuous improvement practices
• Excellent problem-solving, communication and organizational skills

Required skills

• Experience with LIMS or similar systems is an asset

The employer states that the successful candidate will start as soon as possible and that the position is open to candidates within commuting distance.