Operations Coordinator (Bienenstock)

About the role

Bienenstock Natural Playgrounds, which connects children with nature through natural playgrounds and educational initiatives, is looking for an Operations Coordinator in Hamilton. Reporting directly to the Operations Manager, the role links production and construction installation and helps customer-fabricated components move from concept to on-site installation on time, within budget and to quality standards. The ideal candidate is detail-oriented, follows through and has experience managing project schedules across cross-functional teams.

Key responsibilities

• Purchase raw materials, components and equipment, coordinate with suppliers and vendors, and help track orders and deliveries
• Support routine fleet maintenance, service logs and inspections for company vehicles
• Maintain purchasing records, vehicle service logs and inspection documentation
• Help develop and maintain project schedules aligned with field installation timelines and budgets, and track milestones, deliverables and action items
• Identify and communicate scheduling conflicts, delays and resource constraints
• Collect, track and report operational data, monitor KPIs and compile reports on production efficiency, job costs, resource use and installation timelines
• Analyze operational data to find discrepancies and improvement opportunities, and provide administrative support to the Operations Team
• Coordinate project start-up communication between field staff, the Production Supervisor and the Operations Team, and share project priorities and potential delays
• Maintain project documentation, work orders, field sign-offs and change orders, and follow up on outstanding documents
• Follow workplace health and safety rules, identify hazards, ensure PPE use and safe operation of tools and equipment

Required profile

• Post-secondary degree or diploma in construction management, supply chain or operations preferred
• 2-4 years of experience in operational coordination, project support or related roles
• Preferred: experience in landscape construction, manufacturing, construction, trade logistics or similar fields
• Familiarity with vendor purchasing, inventory and vehicle/fleet maintenance tracking
• Strong cross-functional communication with sales, technical design teams and field crews
• Ability to analyze data, prepare performance reports and read work orders, basic blueprints and shop drawings
• Strong organization, attention to detail and excellent verbal and written communication

Required skills

• Scheduling and project management software such as MS Project, Monday.com and Asana
• ERP and procurement tools
• MS Excel