Mail Processing Coordinator

About the role

The Mail Processing Coordinator supports the Campus Mailing Services by overseeing daily mail operations, maintaining equipment, and ensuring accurate billing and reporting. Reporting to the Operations Manager, this position plays a key role in delivering cost‑effective mail solutions to university clients.

Key responsibilities

• Organise and schedule workload for the Mail Processing Section in line with departmental policies.
• Maintain and operate Pitney Bowes DM1000 Paragon metering systems and related electromechanical equipment.
• Generate monthly KPI reports and reconcile data in the Business Manager Mail Accounting System.
• Reformat and import client files from various formats into the mail processing database.
• Manage inventory, order supplies, and schedule mail pickup and delivery.
• Provide job estimates, record completed work, and advise clients on appropriate file formats.
• Monitor and analyse cost‑centre chargeback systems for equipment usage.

Required profile

• Under general supervision, responsible for operational and administrative functions of the mail processing unit.
• Experience with mail‑processing equipment and accounting software.
• Strong attention to detail and ability to produce accurate reports.
• Effective communication skills for client interaction.

Required skills

• Pitney Bowes DM1000 Paragon metering system
• Business Manager Mail Accounting System
• Ascent Shipment Management System
• Remail system
• Electromechanical equipment maintenance

What we offer

• Competitive monthly salary range of $5,107 – $5,546 CAD.
• Permanent, union‑represented position (CUPE 116).
• Opportunity to work in a diverse, inclusive university environment.