Laundry & Dry Cleaning Operations Manager

About the role

We are looking for a proactive Laundry & Dry Cleaning Operations Manager to lead our Calgary facility. The role involves overseeing all aspects of daily operations, ensuring high‑quality service, and maintaining efficient workflows.

Key responsibilities

• Direct and control daily laundry and dry‑cleaning operations.
• Evaluate performance and implement improvements.
• Plan, organize and schedule work activities.
• Develop and enforce policies and procedures for staff.
• Manage budget, control costs and oversee inventory.
• Negotiate and manage contracts related to advertising and marketing.
• Recruit, train, supervise and motivate team members.
• Handle customer complaints and resolve service issues promptly.

Required profile

• Secondary school graduation (high school) or equivalent.
• 3 to 5 years of experience in a laundry or dry‑cleaning environment, preferably in a supervisory role.
• Strong organizational and analytical abilities.
• Excellent communication skills for interacting with staff and customers.

Required skills

• No specific technical skills listed; strong operational and managerial capabilities are essential.

What we offer

• Competitive hourly wage (CAD 38‑39 per hour).
• Full‑time permanent position with benefits.
• Opportunity to lead a growing service team in a modern facility.