IT Team Leader

About the role

Lacroix Private Medicine is seeking an experienced IT Team Leader to oversee technology operations across its network of clinics. Reporting to the IT Director, you will be the central point for infrastructure, network, security and support services, ensuring reliable and secure IT environments for clinicians and patients.

Key responsibilities

• Take charge of all IT operations, including infrastructure, networks, security and end‑user support.
• Mobilise, mentor and develop technical teams across multiple sites.
• Maintain optimal performance of critical systems and manage major incidents with composure.
• Monitor KPIs and SLAs, and continuously improve processes such as change management and governance.
• Optimise supplier relationships and control IT costs.
• Strengthen cybersecurity measures and business continuity plans.
• Contribute to strategic IT decisions and ensure compliance with security standards.
• Develop, test and maintain backup and disaster‑recovery procedures.
• Provide hands‑on technical support, both remote and on‑site, when required.

Required profile

• 7+ years of experience in IT, with at least 3 years in team or operations management.
• Proven experience in a multi‑site environment.
• University degree in Computer Science, Information Technology or a related field.
• Relevant certifications are a plus (ITIL, PMP, CISSP, Azure).
• Strong leadership, strategic vision and ability to make quick decisions in ambiguous situations.

Required skills

• Infrastructure management
• Networking
• Security and cybersecurity
• Backup and business continuity
• Azure cloud platform
• IT service management (change management, governance)