IT Field Service Technician – On‑Call (Lloydminster)

About the role

Kelly Services is seeking an IT Field Service Technician to support a client in Lloydminster, Alberta. This on‑call, ticket‑based position involves installing, maintaining, and troubleshooting hardware, networking, and server equipment at customer sites.

Key responsibilities

• Install new desks, hardware, printers, POS systems, and network components.
• Diagnose and repair desktops, laptops, servers, and printers on‑site.
• Execute IMAC (install, move, add, change) projects and server‑related tickets.
• Maintain accurate service stock levels and adhere to Service Level Agreements.
• Provide professional communication and ensure customer satisfaction.

Required profile

• Minimum 1 year of hands‑on hardware, networking, and troubleshooting experience.
• At least 6 months of proven customer‑service experience.
• A+ certification or equivalent practical experience.
• Valid driver’s licence, clean driving record, and personal vehicle.
• Own laptop, cell phone, console cable, and basic tool kit.

Required skills

• A+ certification
• Hardware installation
• Network troubleshooting
• Server troubleshooting
• Printer repair
• POS installation

What we offer

• Hourly pay $26‑$29 CAD + 4 % vacation pay.
• Paid mileage for designated distances.
• Flexible on‑call schedule between 9 am‑5 pm.
• Opportunities for future sporadic/on‑call assignments.