HVAC Controls Service Technician

About the role

Johnson Controls is hiring an HVAC Controls Service Technician for its North America branch in Ottawa. The technician works under minimal supervision on preventive maintenance, repair, installation, commissioning and general servicing of building automation systems, with direct customer interface and a high level of technical competence. The role also involves mentoring control, service and mechanical technicians.

Key responsibilities

• Diagnose and repair complex control system malfunctions, test and modify system software in multiple languages
• Provide field proposals for retrofits, upgrades and enhancements, and give technical recommendations to sales leads
• Manage assigned work, report problems to management and coordinate with branch managers, subcontractors and other trades
• Draw sketches of field changes, create flow diagrams, sequence of operations, network layouts and electrical schematics, and prepare as-built and close-out documentation
• Order and track materials, coordinate factory mounting, load and commission controllers, and validate system functionality
• Train customers on control systems, deliver manuals, and mentor technicians toward certification
• Keep customers informed, recommend upgrades and replacements, and promote add-on work with supporting quotes

Required profile

• At least 1 year of commercial controls troubleshooting experience in the HVAC industry (buildings, chiller plants and systems)
• Vocational school graduate, associate's degree in a technical field, or two years' experience servicing electronic and/or mechanical systems
• Demonstrated ability to install and service electronic control systems and HVAC equipment
• Effective communication and writing skills, able to explain technical information to technical and non-technical people
• Flexibility to travel within the Ottawa-Kingston area
• Minimum of five years of Canadian residency to qualify for government security clearance

Required skills

• Knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems
• Ability to read and modify electronic or digital control system software

What we offer

• Competitive pay, paid vacation, holidays and sick time
• Pension, medical, dental and vision care from day one
• Product and cross-training opportunities, a collaborative team environment and a Zero Harm safety policy
• Employee discount programs, company vehicle, tools and equipment, and scheduling and management support

Hiring hourly range: $26-40, depending on education, experience and skills.