Hunting Team Lead (Full-Time)

About the role

Bass Pro Shops is hiring a full-time Hunting Team Lead in Halifax, reporting to the Retail Manager (Hardlines). The lead oversees the day-to-day operation of the Hunting department and supervises its team.

Key responsibilities

• Supervise and lead the department team in partnership with the manager, delegating tasks and following up on execution
• Train team members on standard operating procedures and processes, and correct or report violations to the manager
• Handle administrative tasks for the department
• Deliver excellent customer service, identify customer needs and recommend products
• Promote company programs to team members and customers
• Maintain visual standards: signage, merchandising, restocking, dusting and vacuuming the sales floor
• Resolve customer issues and assist in other store areas when needed

Required profile

• Preferred: two or more years of supervisory experience in a sales or service environment
• High school diploma or equivalent preferred
• Open availability, including store opening and closing shifts and weekends
• Experience in a related field or outdoor lifestyle; archery experience is an asset

Required skills

• Ability to evaluate customer needs and make recommendations
• Superior customer service and sound judgment
• Knowledge of Bass Pro Shops and Cabela's products is an asset

What we offer

• Discounts on retail merchandise, restaurants, resorts and conservation attractions
• Competitive wages and excellent benefits
• Fun work environment and unlimited career advancement opportunities
• Bass Pro Cares Fund