Hotel Receptionist

About the role

The Hôtel Chibougamau is looking for a friendly and organized Hotel Receptionist to be the first point of contact for guests. You will manage reservations, handle check‑ins and check‑outs, and ensure a smooth and welcoming experience for every visitor.

Key responsibilities

• Register arriving guests, assign rooms and process group arrivals and departures.
• Take, cancel, and modify room reservations.
• Provide information on hotel facilities, services and local points of interest.
• Process guest departures, calculate charges and receive payments.
• Balance cash, complete cash reports and related forms.
• Maintain inventory of vacancies, reservations and room assignments.
• Answer telephone calls, relay messages and deliver requested wake‑up calls.
• Follow emergency and safety procedures and conduct criminal record checks when required.

Required profile

• Client‑focused with strong interpersonal skills.
• Excellent oral communication in English (and French if possible).
• Reliable, resourceful and a proven team player.

What we offer

• Health care plan.
• Free on‑site parking and other amenities.
• Flexible hours including evenings, nights, weekends and day shifts.
• Support for newcomers, refugees, youth, Indigenous people and visible minorities.