Full-Time Assistant Manager
boxlunch · Ottawa
Job description
About the role
At Hot Topic we’re passionate about music, pop culture, and creating an amazing in‑store experience for customers and employees. We’re looking for a Full‑Time Assistant Manager to help lead the loudest store in the mall.
Key responsibilities
- Support the Store Manager in achieving sales plan and comparable sales goals.
- Recruit, develop, and retain a collaborative, passionate team.
- Create buzz and customer engagement through promotion of new products, social media, BOPIS, and curbside pickup.
- Lead operationally sound business practices, balancing operations, delegation, and customer‑first selling.
- Monitor shrink/loss prevention, payroll hours, and associate schedules.
- Communicate with retail leadership and HQ on trends and customer feedback.
- Run sales reports and use data to guide strategy to hit targets.
- Merchandise the store using planograms and launch promotions on time.
Required profile
- 1‑2 years of retail store management experience.
- Strong communication, recruiting, and operations skills (payroll, reporting, scheduling, merchandising).
- High school diploma or GED; a degree is a plus.
- Ability to adapt to a fast‑changing retail environment.
- Physical ability to handle merchandise up to 50 lb.
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Published 8 hours ago
Expires 1 month from now
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boxlunch
Ottawa