Front End Clerk – Part‑Time (Retail)

About the role

Join Metro’s front‑end team in North York, Toronto, delivering friendly and efficient service to a diverse community of shoppers. As a part‑time Front End Clerk you will be the first point of contact, handling transactions and supporting customers throughout their visit.

Key responsibilities

• Greet customers warmly as they enter the store.
• Assist customers in locating products and answer inquiries.
• Resolve customer complaints promptly and courteously.
• Scan items quickly and accurately.
• Process all forms of payment, including cash, cards and gift cards.
• Handle returns and issue receipts with correct change.
• Maintain an accurate cash drawer, perform cash drops and prepare deposits.
• Balance the register at the end of each shift.
• Keep the checkout area clean, organized and safe.
• Report spills, hazards or equipment issues to management.
• Collaborate with team members to ensure smooth store operations.
• Assist with put‑aways and returns as needed.

Required profile

• Customer‑service oriented with strong communication skills.
• Retail experience considered an asset.
• High attention to detail and basic numeracy.
• Ability to stand for extended periods.
• Flexibility to work days, evenings, weekends and holidays.
• Willingness to follow store policies, safety and security procedures.