Forward Deployed Engineer, Infrastructure Specialist (Public Sector)

About the role

Cohere, a security-first enterprise AI company, works with Canadian public sector organisations to deploy secure, ethical Generative AI solutions. This role sits between the North AI workspace platform and client engineering teams, helping them integrate AI securely into critical sectors. It is based in Ottawa with 20-40% travel anticipated.

Key responsibilities

• Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing and rollout.
• Partner with enterprise IT teams to assess infrastructure, security requirements and data management practices.
• Design and implement deployment strategies tailored to client needs, in line with data privacy and security standards.
• Troubleshoot deployment-related technical issues and provide timely solutions to minimise downtime.

Required profile

• Experience deploying enterprise software in private or hybrid cloud environments.
• Proven experience administering production Kubernetes clusters and expertise with Helm.
• Experience working directly with customers.
• Familiarity with Canadian public sector security and compliance requirements such as data sovereignty and access controls.
• Ability to work in fast-paced environments where priorities change.

Required skills

• Cloud infrastructure (Azure, AWS, GCP), networking and virtualisation.
• DevOps practices, CI/CD pipelines and Git.
• Active Top Secret security clearance strongly preferred; candidates eligible and willing to obtain it will also be considered.

What we offer

• Weekly lunch stipend of $75, full health and dental benefits with a mental health budget.
• RRSP matching, 401K and pension scheme.
• Parental leave top-up of up to 6 months for either parent.
• Enrichment benefits, education and learning stipend, 6 weeks of paid vacation.
• Travel budget to other offices and an annual company offsite.
• $500 home office stipend and a co-working benefit for remote workers.