Floral Clerk – Customer Service & Sales

About the role

Join the Thrifty Foods team in White Rock as a Floral Clerk, where you will provide friendly service, create beautiful floral arrangements, and help customers find the perfect gifts. This position plays a key part in maintaining a welcoming floral department and supporting overall store sales.

Key responsibilities

• Deliver exceptional customer service and respond to floral inquiries.
• Process floral orders, gift‑wrap items, and assemble bouquets.
• Maintain a clean, organized, and safe work area.
• Execute merchandising plans and promote floral products to increase sales.
• Handle cash transactions accurately and follow full‑service cash‑drawer procedures.
• Order, receive, and stock floral inventory according to company controls.
• Participate in training new staff and assist with department shrink reporting.

Required profile

• Ability to work independently in a fast‑paced retail environment.
• Strong attention to detail and commitment to food safety and health protocols.
• Positive attitude with a focus on customer satisfaction.

Required skills

• Knowledge of floral care, handling, and arrangement techniques.
• Experience with cash handling and point‑of‑sale systems.

What we offer

• Comprehensive Total Rewards package including health, dental, and retirement benefits.
• Employee discount of 10% at participating Sobeys banners.
• Opportunities for learning, development, and career growth within a national grocery family.