Flight & Logistics Coordinator

About the role

Blachford Lake Lodge is looking for a Flight & Logistics Coordinator to manage the flow of people and cargo to and from a remote, fly‑in wilderness lodge. The role involves booking charter and scheduled flights, coordinating guest arrivals and departures, and overseeing the shipment of supplies to a location with no road access.

Key responsibilities

• Book and coordinate charter and scheduled flights for guests, staff, and supplies between Yellowknife and Blachford Lake Lodge.
• Build and maintain guest arrival and departure schedules, adjusting quickly for weather delays, changing group sizes, and last‑minute itinerary changes.
• Act as the lodge’s point of contact with air carriers, confirming manifests, weight limits, and cargo requirements for each flight.
• Communicate clearly with guests before arrival about flight times, baggage limits, and what to expect from a fly‑in transfer.
• Coordinate the shipping of food, fuel, equipment, and other materials, tracking orders and flagging delays before they become operational problems.
• Maintain accurate logs of flights, manifests, and freight for operational and safety records.
• Troubleshoot logistics issues in real time—weather holds, mechanical delays, missed connections—and keep affected guests and staff informed.

Required profile

• Prior experience in logistics coordination, dispatch, travel/flight booking, or a similarly detail‑intensive scheduling role.
• Comfortable working with air carriers, manifests, and cargo/weight restrictions; aviation or remote‑operations experience is an asset.
• Excellent organizational skills and composure when schedules change on short notice.
• Strong written and verbal communication skills for guest‑facing coordination.
• Willingness to live and work on‑site at a remote, off‑grid lodge for the season.
• Hospitality or guest‑service experience is an asset given the guest‑facing nature of the role.

Required skills

• Scheduling tools
• Spreadsheet software
• Communication tools

What we offer

• A unique opportunity to work at an award‑winning wilderness lodge in the Northwest Territories.
• On‑site accommodation and meals included for the season.
• A close‑knit team environment in one of the world’s premier aurora and wilderness destinations.
• Competitive seasonal compensation.