Division Manager – Children & Family Resilience & Preservation

About the role

The Division Manager for Children & Family Resilience and Preservation leads the division that strengthens family resilience and preserves family unity. Reporting to senior leadership, the manager oversees all child and family services, ensuring ethical, culturally safe, and trauma‑informed delivery.

Key responsibilities

• Provide strategic leadership and oversight of the Children & Family Resilience and Preservation division.
• Ensure ethical and professional standards are maintained across all program operations.
• Oversee case management processes, including assignment of cases and monitoring of care plans.
• Carry a limited caseload of critical clients requiring advanced intervention and crisis response.
• Lead, mentor, and support program staff, including case managers and navigators.
• Conduct performance evaluations and facilitate professional development opportunities.
• Manage program budgets, approve timesheets, and ensure efficient resource allocation.
• Supervise program delivery, reporting, and compliance with organizational and regulatory standards.
• Monitor program outcomes and prepare detailed reports for leadership and stakeholders.
• Utilize data to inform program improvements and strategic planning.
• Identify and pursue funding opportunities to sustain and expand services.
• Collaborate with leadership on grant applications and proposals.
• Build and maintain strong relationships with MCFD, Indigenous communities, and other service providers.
• Represent the program at community forums and inter‑agency meetings.
• Lead high‑level crisis intervention and ensure safety protocols are followed.
• Develop contingency plans for complex cases and emergency situations.
• Promote culturally safe, trauma‑informed practices throughout all services.
• Advocate for family‑centered care and resilience‑building strategies.

Required profile

Required skills

What we offer

• Opportunity to shape provincial‑level child and family programs.
• Collaborative work with government and Indigenous partners.
• Hybrid work environment combining office and community engagement.