Director of Operations - Psychedelic Medicine

About the role

NuVista Mental Health is seeking a senior leader to drive the safe, compliant and scalable delivery of psychedelic‑assisted treatments across its national network. Reporting to the VP of National Programs, you will shape innovative care models while ensuring regulatory excellence and strong payer relationships.

Key responsibilities

• Oversee the safe and effective administration of psychedelic treatments in medical settings.
• Develop and maintain clinical policies, procedures and operational standards.
• Partner with psychiatry, nursing and clinic leadership to ensure consistent, high‑quality care.
• Maintain compliance with federal and provincial regulations governing controlled substances.
• Lead regulatory reviews, audit readiness and corrective‑action planning.
• Manage insurance case management, expedite approvals and build relationships with insurers and VAC.
• Own strategic relationships with compounding and specialty pharmacies and act as primary liaison with regulators.
• Hire, train and develop client‑care coordinators, nurses and nurse practitioners, establishing clear competency expectations.
• Identify opportunities to integrate psychedelic treatments with therapy, psychiatry and other medical services.

Required profile

• 7–10+ years of experience in healthcare or medical operations, preferably in regulated environments.
• Demonstrated experience overseeing controlled‑substance programs and ensuring regulatory compliance.
• Strong knowledge of Canadian healthcare regulatory requirements.
• Proven track record working with insurers, public payers and VAC.
• Leadership experience managing multidisciplinary teams.

Required skills

• In‑depth understanding of Canadian healthcare regulations for controlled substances.
• Experience with insurance case management and payer negotiations.
• Ability to develop and enforce clinical governance frameworks.