Delivery Executive

About the role

Zafin is seeking a Delivery Executive to lead and enable successful program delivery for its AI‑enabled banking platforms. You will act as the bridge between technical teams and business stakeholders, ensuring alignment on goals, timelines, and customer experience.

Key responsibilities

• Lead cross‑functional internal and customer teams through end‑to‑end delivery of complex banking software programs.
• Facilitate collaborative sessions to co‑create solutions, resolve issues and drive shared ownership.
• Maintain continuous engagement during critical delivery periods, including evenings and weekends as needed.
• Serve as a trusted advisor to customer stakeholders, representing their voice internally.
• Provide clear reporting on status, risks and issues while applying governance frameworks.
• Mentor and coach team members, fostering a high‑performance, accountable culture.

Required profile

• Minimum 10 years of experience in banking or financial services serving corporate and institutional clients.
• Hands‑on experience implementing enterprise‑level banking software solutions.
• Strong leadership, communication, negotiation and problem‑solving abilities.
• Proven track record of delivering results in fast‑paced, regulated environments.
• Knowledge of industry regulations, compliance requirements and quality standards.

Required skills

• Experience implementing enterprise‑level banking software solutions.
• Strong grasp of Zafin’s products, architecture and delivery model.

What we offer

• Fully company‑paid health benefits and extensive paramedical coverage.
• Annual bonus opportunities and competitive salary.
• Generous vacation, holidays and paid volunteering days.
• RRSP matching, employer‑paid insurance and wellness resources.
• Hybrid work mode supporting work‑life balance.