Customer Service Sales Associate

About the role

We are looking for motivated Customer Service Sales Associates to join our growing team in Ottawa! This role provides the perfect platform for professional growth while allowing you to make a meaningful impact.

Key responsibilities

• Engage with existing and potential customers while actively seeking new sales opportunities.
• Utilize strong listening and interpersonal skills to identify customer needs and recommend suitable products and services.
• Promote and sell a full range of telecommunications solutions, including Wireless, Cable, High‑Speed Internet, and Home Phone services.
• Build and maintain strong customer relationships by providing expert advice, addressing concerns, and ensuring post‑purchase satisfaction.
• Represent the company with professionalism, participate in special events, execute promotional campaigns, and follow up on customer inquiries.
• Uphold the highest standards of integrity, customer service, and safety, ensuring all interactions align with company policies.

Required profile

• Exceptional communication and interpersonal skills with a natural ability to build rapport and trust.
• A passion for delivering top‑tier customer experiences and driving results.
• Self‑motivated, goal‑driven, and eager to exceed performance targets.
• Team‑oriented with the ability to collaborate effectively while contributing to a shared vision.
• Adaptable and quick to learn, thriving in fast‑paced and evolving environments.
• Previous experience is not required; comprehensive training is provided.

What we offer

• A full‑time role with consistent scheduling.
• Paid training and competitive pay structure with unlimited performance‑based bonuses.
• Professional development assistance and personalized coaching from day one.
• A supportive, upbeat team culture where collaboration and growth are celebrated.
• Company‑sponsored vacations and additional benefits.