Clinical Assistant - Sleep Diagnostic Testing

About the role

Air Liquide Home Healthcare Canada, a provider of sleep apnea tests, treatments and home oxygen services, is hiring a Clinical Assistant in Edmonton. The role delivers sleep diagnostic testing to clients while working with referring physicians and funding agencies, and grows the business through good customer service.

Key responsibilities

• Conduct appointments and set up equipment for sleep diagnostic testing according to American Academy of Sleep Medicine (AASM) guidelines.
• Work with clients, referral sources and funding agencies to provide high-quality, evidence-based care.
• Promote related products and provide solutions to client needs.
• Maintain up-to-date continuing education so clients receive current therapies and devices.
• Follow company protocols for cleaning and disinfecting equipment.
• Complete all required administrative tasks and documentation, digital and paper, and keep client information confidential.
• Evaluate processes and workflows and take part in quality improvement activities.
• Provide instruction, supervision and evaluation to new staff and students when needed.

Required profile

• College certificate or diploma in Medical Office Administration or a medical background preferred.
• 1-2 years of experience in general office practice.
• Qualified and competent in diagnostic sleep services (HSAT) according to provincial regulators (BC-DAP and AB-CPSA).
• On-site education is provided.

Required skills

• Computer literacy in Microsoft Office, ERP and Google systems.
• Strong data entry and selling skills.