Clinical Applications Specialist - Patient Monitoring

About the role

As a Clinical Applications Specialist for Patient Monitoring, you will support the adoption and optimization of monitoring solutions across acute care environments. You will deliver clinical training and workflow support to end-users, improving patient care and clinical efficiency. You will work with customers and internal teams across the full customer lifecycle, from pre-sale support through implementation and post-go-live optimization. This is a national role supporting customers across Canada.

Key responsibilities

• Deliver clinical training and support during implementations, go-lives and optimization engagements
• Partner with customers to improve workflows and drive best practices
• Collaborate with internal teams to ensure a consistent, high-quality customer experience
• Maintain strong knowledge of monitoring solutions and clinical applications
• Demonstrate a customer-first mindset, accountability and continuous improvement

Required profile

• Associate degree (or equivalent) with 2+ years of clinical experience
• Registered Nurse (RN) with active registration with the applicable provincial regulatory body (e.g., NNPBC, BCCNM, CACCN)
• Experience delivering clinical education or training
• Ability to travel extensively (60%+), including overnights, with a valid driver's license and ability to travel within Canada and the U.S.
• Compliance with GE HealthCare quality, vaccination and Spirit & Letter requirements
• Preferred: experience with patient monitoring systems in acute care and critical care; bilingual English/French is an asset; location in the Vancouver Metro area or near a major international airport