Clinical Administrative Secretary & Office Manager

About the role

The Eye Care Centre of Vancouver Coastal Health is seeking a dedicated Clinical Administrative Secretary and Office Manager to provide comprehensive administrative support to the Medical Department Head and Patient Services Manager. This position plays a key part in ensuring smooth daily operations within a client‑ and family‑centered care environment.

Key responsibilities

• Manage calendars, schedule appointments, and arrange meetings for team members.
• Answer phones, handle general inquiries, and screen incoming and outgoing mail.
• Take minutes at meetings, prepare agendas, and follow up on action items.
• Maintain filing systems, process physician payments, and keep time‑keeping records.
• Compile statistical data, generate reports, and create weekly schedules.
• Coordinate workflow for the assigned area and support interdisciplinary team activities.

Required profile

• Grade 12 completion plus a recognized secretarial or administrative assistant program.
• At least three years of recent related experience in an administrative or secretarial role.
• Ability to type at least 45 words per minute.
• Strong verbal and written communication skills.
• Effective interpersonal skills and ability to organize work independently.
• Physical capability to perform the duties of the position.

Required skills

• Proficiency with word processing software.
• Proficiency with spreadsheet software.
• Proficiency with presentation software.

What we offer

• Opportunity to work within a world‑class health organization serving over one million BC residents.
• Engagement in a collaborative, interdisciplinary team focused on patient‑centered care.
• Professional development and training aligned with VCH’s innovative culture.