Bilingual Receptionist

About the role

As the first point of contact for staff and visitors at Chanel's Toronto office, you will welcome clients both in person and virtually, ensuring a warm and professional experience. The role also supports the Candiac, Québec warehouse via a virtual switchboard system.

Key responsibilities

• Greet and assist internal and external visitors, managing the reception area to a high standard.
• Handle incoming switchboard calls and route them appropriately.
• Coordinate boardroom bookings, catering, and meeting logistics.
• Manage incoming and outgoing mail and courier services.
• Support ad‑hoc projects for Public Relations and Training teams.
• Provide general information on company processes, policies, and emergency procedures.
• Perform routine tasks such as FedEx shipments, bulk product ordering, and building access control.

Required profile

• Fluent in both French and English (mandatory bilingualism).
• Approachable, client‑oriented demeanor with strong interpersonal skills.
• Excellent organizational and coordination abilities.
• Methodical work style with the capacity to stay calm under pressure.
• Clear verbal and written communication in both languages.
• Ability to prioritize tasks and respond quickly to urgent situations.
• Team player who maintains discretion and professionalism.

Required skills