Bilingual Automotive Sales Trainer – Remote (Montreal)

About the role

PBS Systems is seeking a bilingual Automotive Sales Trainer to deliver expert training on its Dealer Management System (DMS) for automotive dealerships across North America. The position is based remotely in the Montreal area, with roughly half of the time spent working from home and the other half traveling to customer sites.

Key responsibilities

• Conduct virtual and onsite training sessions in English and French on PBS DMS software.
• Guide customers through software implementation and new installations.
• Manage and resolve DTO Cornerstone support tickets in a timely manner.
• Maintain up‑to‑date knowledge of product features and process documentation.
• Share best practices across teams and contribute to continuous improvement initiatives.
• Prioritize tasks independently and ensure high‑quality customer service.

Required profile

• Bilingual fluency in French and English (spoken, written, reading).
• 1–2 years of experience delivering software training or related customer support.
• Willingness to travel up to two weeks per month across Canada and the USA.
• Strong organizational skills and ability to work autonomously.

Required skills

• Dealer Management System (DMS) software proficiency.
• Data entry competence.
• Experience with DTO Cornerstone ticketing system.

What we offer

• Full‑time permanent position with growth opportunities.
• Hybrid work model combining remote work and field travel.
• Supportive team environment focused on professional development.