Assistant Manager – Customer Service & Operations

About the role

We are seeking an Assistant Manager to join our Edmonton self‑storage facility. In this full‑time, day‑shift position you will help deliver excellent client experiences while ensuring smooth daily operations.

Key responsibilities

• Assist customers in selecting storage solutions that meet their needs.
• Manage front‑desk duties including inquiries, property tours, reservations and rental agreements.
• Process payments, maintain accurate records and handle billing issues.
• Keep the facility clean, organized and ready for clients.
• Conduct daily inspections of storage units and the property.

Required profile

• Strong written and spoken communication skills in English.
• Customer‑service or sales experience is an asset.
• Positive attitude, reliable transportation and a valid driver’s licence are considered a plus.
• Flexibility to travel between nearby locations when needed.

Required skills

• Proficiency with Microsoft Office.

What we offer

• Starting pay $17‑$19 per hour with bonus potential of $2,000‑$5,000 annually.
• Paid training program (6 weeks) and ongoing coaching.
• Paid vacation, health and insurance benefits after 90 days.
• Clear pathways for advancement – most senior leaders promoted from within.