Administrative Assistant / Receptionist

About the role

RBC PH&N Investment Counsel is seeking an enthusiastic Administrative Assistant / Receptionist to be the first point of contact for its downtown Vancouver office. You will greet clients, guests and staff, manage communications and support day‑to‑day office operations.

Key responsibilities

• Provide professional, courteous reception services to clients, guests and staff.
• Serve as a primary contact for technology and premises troubleshooting.
• Coordinate with functional departments to minimise disruptions.
• Handle incoming communications from investment counsellors, clients and external partners.
• Assist with staff functions, catering, and event scheduling.
• Prepare expense reports, order courier supplies and maintain access‑card logs.
• Order marketing materials and office supplies.
• Perform various administrative projects as assigned by the Manager, Practice Enablement.

Required profile

• 1‑2 years of receptionist or similar experience in the investment or professional services industry.
• Prior experience in a high‑profile office environment.
• Ability to work under pressure while maintaining high standards of service.
• Excellent verbal and written communication skills.

Required skills

• Advanced proficiency in Microsoft Excel.
• Advanced proficiency in Microsoft Word.
• Advanced proficiency in Microsoft PowerPoint.

What we offer

• Competitive compensation with a total rewards program.
• Flexible benefits and a supportive leadership team.
• Opportunities to make a lasting impact and build client relationships.
• Dynamic, collaborative and high‑performing work environment.