Administrative Assistant – Insurance Group Life & Disability

About the role

We are looking for an Administrative Assistant to support client transactions in the group life and disability sector of an insurance company. You will work within New Era Technology’s People‑First culture, handling document management and data entry while ensuring accuracy and compliance.

Key responsibilities

• Upload and organize documents in member files.
• Enter and validate data for member records.
• Generate barcodes and catalog documents.
• Identify and correct errors, inconsistencies, and omissions in received data.
• Meet productivity standards and adhere to service level agreements.
• Navigate internal tools to verify transaction feasibility.
• Assist with special projects as directed by supervisors.

Required profile

• High school diploma or equivalent.
• At least 1 year of administrative experience (preferred).
• Strong attention to detail and accuracy.
• Excellent written and verbal communication in English; French is a plus.
• Ability to work independently and as part of a team.
• Reliable, flexible and trustworthy.

Required skills

• Proficient with Microsoft Office (Word, Excel, Outlook).
• Familiarity with Microsoft Windows operating systems.
• Fast and accurate typing skills.

What we offer

• Starting wage of $18.00 per hour.
• Full‑time permanent position (37.5 hours per week).
• Continuous training and development opportunities.
• Supportive, growth‑oriented work environment.