Administrative Assistant – Business Enablement Centre

About the role

Join EY’s Administrative & Workplace Services team as an Administrative Assistant supporting the Business Enablement Centre (BEC) across Canada. You will act as a trusted advisor to client‑serving managers, handling a national queue of requests and ensuring smooth business operations.

Key responsibilities

• Provide front‑line customer support and manage engagement requests through the national queue.
• Track and report time, expenses and billing information for client engagements.
• Prepare and format documents and presentations following EY branding standards.
• Arrange air and ground travel, including logistics and related documentation.
• Coordinate meetings and events, handling technology setup and catering requirements.
• Assist with financial reporting and billing processes for engagement teams.
• Work overtime as needed to meet deadlines and service levels.

Required profile

• Solution‑oriented administrative professional with strong customer‑service focus.
• Ability to maintain professionalism during changing tasks or environments.
• Excellent written and verbal communication skills.
• Effective time‑management and organizational abilities.
• Judgement handling confidential and sensitive information.
• Proven capability to meet multiple, unexpected deadlines in a fast‑paced setting.
• Motivated to learn new skills and embrace emerging technologies, including AI concepts.

Required skills