Accommodation Services Manager

About the role

We are seeking an Accommodation Services Manager to lead daily operations at Hôtel Verso in Magog. The role combines front‑desk responsibilities with staff supervision, budgeting and supplier negotiations to ensure a high‑quality guest experience.

Key responsibilities

• Develop and implement policies and procedures for daily hotel operations.
• Recruit, hire and supervise a team of 11‑15 staff members.
• Negotiate with suppliers and clients for materials, supplies and facility use.
• Perform front‑desk duties, address guest complaints and maintain inventory.
• Prepare budgets, monitor revenues and expenses, and enforce operational policies.

Required profile

• 3‑5 years of experience in hotel, motel or restaurant management.
• Client‑focused with excellent oral and written communication skills.
• Strong interpersonal abilities, flexibility, initiative and a team‑player attitude.

Required skills

• MS Word
• MS Excel
• MS Outlook

What we offer

• Health care plan and paramedical services coverage.
• Free parking on site.
• Physical accessibility accommodations (ramps, elevators).
• Mentorship programs for newcomers, refugees, youth, veterans, Indigenous and mature workers.