Winter 2027 F2F Sales Enablement Internship

About the role

Join Equitable Bank’s Operations & Enablement team for a winter co‑op term (January‑April 2027) supporting the Face‑to‑Face acquisition channel. You will provide analytical, operational and project support while contributing to both day‑to‑day activities and strategic initiatives.

Key responsibilities

• Support day‑to‑day operations by providing analytical, administrative, reporting, and project coordination support.
• Conduct internal reviews of compliance, risk management, and operational processes to identify control gaps and improvement opportunities.
• Analyze mystery‑shop, customer‑complaint, coaching and performance data to uncover trends, risks and actionable insights.
• Assist in developing an asset‑management model that enhances inventory tracking, oversight, controls and reporting.
• Prepare and maintain reports, dashboards, presentations, process documentation, operating procedures and audit evidence.
• Contribute to strategic initiatives, pilot programs, go‑to‑market launches, promotional campaigns and vendor activities.
• Collaborate with stakeholders across Sales, Operations, Compliance, Risk, Technology and Vendor Management.

Required profile

• Currently enrolled in a co‑op program in Business, Commerce, Finance, Economics, Operations, Analytics or a related field.
• Strong analytical and problem‑solving skills with close attention to detail.
• Proficiency in Microsoft Excel, PowerPoint, Word and other Office applications.
• Ability to organize, validate, analyze and interpret data from multiple sources and communicate clear findings.
• Strong written and verbal communication skills, including preparing professional reports and presentations.
• Ability to manage multiple priorities, meet deadlines and work effectively in a fast‑paced collaborative environment.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Power BI (asset)
• Salesforce (asset)