Underwriting Assistant

About the role

The Underwriting Assistant will support the Middle Market product line throughout the underwriting lifecycle, from submission to policy issuance and renewal. Working closely with underwriters, brokers, reinsurers and cross‑functional partners, the role ensures accurate risk analysis, timely documentation and compliance with regulatory standards.

Key responsibilities

• Provide underwriting support for Middle Market accounts, enabling prudent risk selection and efficient policy administration.
• Manage end‑to‑end underwriting activities—including submission review, issuance and renewal—under the guidance of senior underwriters.
• Gather, validate and organize information from brokers, clients, reinsurers, claims, accounting and internal services to support risk analysis.
• Prepare policy documentation such as binders, endorsements and regulatory notices, and assist with pricing inputs and coverage structuring.
• Maintain accurate electronic files, ensuring adherence to audit standards, regulatory requirements and internal controls.
• Monitor workflow, identify bottlenecks and escalate issues to maintain service quality.
• Collaborate with internal and external stakeholders to deliver high‑quality, timely service.
• Support renewal preparation, participate in process‑improvement initiatives and test new tools when applicable.
• Utilize approved AI and automation tools to enhance efficiency, improve customer outcomes and contribute to continuous improvement.

Required profile

• Strong analytical mindset with the ability to synthesize complex information.
• Excellent communication and collaboration skills across multiple functions and geographies.
• Customer‑focused attitude with a commitment to high‑quality service delivery.
• Ability to work in a fast‑paced environment, manage multiple priorities and meet deadlines.
• Growth mindset, openness to feedback and continuous learning.

Required skills

• Proficiency with AI‑enabled underwriting and automation tools.
• Experience preparing policy documentation and managing electronic files.
• Understanding of regulatory compliance and audit standards in the insurance sector.