Tutoring Services Office Assistant (Part‑time, Temporary)

About the role

The Tutoring Services Office Assistant provides essential administrative support to the tutoring team and delivers exceptional customer service to students and the college community. This temporary, part‑time position contributes directly to student success and retention by managing tutoring inquiries and resources.

Key responsibilities

• Serve as the first point of contact for students, faculty, staff and prospective students regarding tutoring inquiries.
• Maintain departmental computer drive, type documents, manage office supplies, and keep contact lists, files and records up to date.
• Create, update and maintain tutor training documents, manuals and communication materials such as posters, PowerPoint slides, presentations and e‑newsletters.
• Assist in onboarding and training new tutors on the tutoring reservation system.
• Manage and oversee the tutoring reservation system, coordinating appointments, meetings and workshops.
• During peak periods, support the Academic Materials Coordinator by tracking requisition submissions, updating spreadsheets/databases and preparing documentation for textbook and program kit orders.
• Coordinate scheduling activities for appointments, meetings, workshops and other events.
• Perform other duties as assigned by the Dean, Global Engagement & Academic Services.

Required profile

• Minimum two‑year post‑secondary diploma.
• At least two years of experience providing advanced administrative or customer‑service support.

Required skills

• PowerPoint

What we offer

• 24 hours per week on a temporary contract from July 2026 to September 2027.
• Hourly rate of $26.05 CAD.
• Opportunity to work in a supportive academic environment and contribute to student success.