Travel Specialist

About the role

The Travel Specialist supports Osler’s national travel program, coordinating travel services for lawyers and staff across all Canadian offices. This position ensures smooth booking processes, compliance with travel policies, and effective communication with travel partners.

Key responsibilities

• Coordinate bookings, issue resolution, and platform updates with the corporate travel agency for legal professionals.
• Manage onboarding and offboarding of lawyers in the Concur travel platform, keeping traveler profiles current.
• Provide training and guidance to legal assistants on travel procedures and booking tools.
• Oversee group travel, room blocks, and travel arrangements for firm retreats, meetings, and practice‑group events.
• Administer corporate travel points programs and book approximately 200 trips annually for administrative staff.
• Maintain the JETSET application and travel request tracking list.
• Produce travel communications, update the OslerNET page, and maintain the Power BI dashboard for travel data reporting.

Required profile

• University degree, college diploma, or equivalent relevant experience.
• Strong organizational skills and ability to manage multiple travel requests simultaneously.
• Excellent communication skills for interacting with lawyers, staff, and travel partners.
• Attention to detail and commitment to policy compliance.

Required skills

• Experience with Concur travel management platform.
• Proficiency in Power BI for data reporting.
• Familiarity with the JETSET travel application.