Tow truck driver

About the role

FIRST CALL is seeking a reliable tow truck driver to join its team in Mississauga. You will be responsible for providing roadside assistance, transporting vehicles, and ensuring safe, efficient operations while delivering excellent customer service.

Key responsibilities

• Drive lighter, special‑purpose trucks and perform emergency roadside repairs.
• Conduct pre‑trip, en‑route, and post‑trip inspections, including brakes, tires, lights, and cold‑storage equipment.
• Calculate repair costs, order parts, and record cargo information, hours of service, distance travelled, and fuel consumption.
• Plan and adjust routes using GPS and computer equipment to minimize fuel use and emissions.
• Address customer complaints, coach colleagues on new methods, and maintain professionalism in all interactions.
• Complete required documentation such as accident reports, bill of lading, driver logbook, and inspection reports.

Required profile

• Valid AZ class driver’s licence.
• Attention to detail and ability to follow safety procedures.
• Physically demanding work; ability to sit for long periods and handle manual tasks.
• Strong interpersonal and communication skills, both oral and written.
• Team‑player attitude, hardworking, patient, and willing to learn on the job.