Team Leader – Retail Store Operations

About the role

We are looking for a motivated Team Leader to support the Store Manager and Assistant Store Manager in daily retail operations. You will guide store associates, ensure merchandising standards, and deliver excellent customer service in a fast‑paced environment.

Key responsibilities

• Lead and supervise store associates, providing day‑to‑day guidance.
• Maintain visual merchandising, shelf stocking, and manage daily shipments.
• Handle manager‑on‑duty duties including breaks, time‑keeping, and attendance.
• Address customer complaints promptly and uphold service standards.
• Ensure store safety, cleanliness, and perform cash management tasks.
• Execute store opening and closing procedures as needed.
• Participate in inventory counts and employee training sessions.
• Support hiring, performance management, and follow‑up on assigned tasks.

Required profile

• Minimum 1 year of retail experience.
• 1–2 years in a supervisory or team‑lead role.
• Strong leadership, communication, and multitasking abilities.
• Open availability for day, evening, and weekend shifts.
• Ambition to grow within the company.

Required skills

What we offer

• Stimulating and diverse work environment.
• Competitive compensation and benefits, including a company‑matched pension plan.
• Tailor‑made training and integration program.
• Career growth opportunities within the organization.