Surgical Coordinator – Sales & Luxury Hospitality

About the role

Clinique Face MD is seeking a full‑time Surgical Coordinator who will blend sales expertise with premium hospitality service. Based on‑site in Montreal, the role supports patients throughout their facial plastic surgery journey while driving clinic growth.

Key responsibilities

• Guide patients from initial consultation through post‑operative care, ensuring a seamless experience.
• Handle inquiries, schedule appointments, and maintain clear communication between patients and the surgical team.
• Conduct sales consultations, promote clinic services, and meet defined revenue targets.
• Develop and deliver training programs for staff to uphold high‑end hospitality standards.
• Collaborate with clinicians to align treatment plans with patient goals and expectations.

Required profile

• Excellent communication and customer‑service abilities.
• Proven track record in sales and sales‑management, preferably in a medical or luxury‑service environment.
• Experience training and developing staff to maintain premium service quality.
• Fluency in English; French is an asset.
• Background in high‑end hospitality or luxury restaurant settings.
• Strong organizational skills and attention to detail in a fast‑paced setting.

Required skills

What we offer

• Opportunity to work with a double‑board certified facial cosmetic surgeon.
• Dynamic environment that blends medical excellence with luxury service.
• Professional development and training responsibilities.