Staff Systems Engineer

About the role

ServiceNow is hiring a Staff Systems Engineer in Toronto. The team builds cloud infrastructure across public clouds with a strong focus on automated, code-defined solutions, and you will join a newly formed team within a larger organization that values personal growth. The role includes building and managing a Canadian-based sovereign cloud on Google Cloud and contributing to other globally distributed clouds.

Key responsibilities

• Build and manage the Canadian-based sovereign cloud on Google Cloud and contribute to other global clouds
• Manage enterprise infrastructure at scale with code using Terraform and Crossplane on Azure, AWS and Google Cloud
• Develop and onboard new services using Go, Python, Puppet and Ansible
• Design solutions that meet customer functional and security needs
• Work on next-generation software such as Kubernetes, aiming for a fully code-defined environment
• Research and implement new open-source and commercial tools and methodologies
• Collaborate with SRE, networking and system administrator teams to keep the environment stable

Required profile

• 8 years of related experience in systems engineering, cloud or infrastructure automation with a Bachelor's degree, or 6 years with a Master's, or a PhD with 3 years of experience (equivalent experience accepted)
• Experience integrating AI into work processes, decision-making or problem-solving, such as using AI-powered tools or automating workflows
• Software-defined systems background, writing code to automate and provision infrastructure in Python, Go or Java
• Learning mindset and motivation to improve internal and external customers' outcomes
• Eligibility to obtain and maintain Canadian Reliability Status (citizenship or permanent resident status); a background screening is required

Required skills

• Cloud: Azure, AWS or GCP
• Infrastructure as code: Terraform, CloudFormation or similar
• Kubernetes administration and development
• Linux, networking, virtualization and DNS (not all mandatory)

What we offer

• Base pay of $125,700 - 220,000 CAD plus equity (when applicable), variable/incentive compensation and benefits
• Health plans, RRSP plan with company match, ESPP and matching donations
• Family and medical leave programs and 20 days of annual vacation