Sprinkler Service Technician

About the role

Johnson Controls is hiring a Sprinkler Service Technician, a bargaining union position. The technician receives service calls from the Service Resource Center and performs inspections, testing, maintenance and repairs on sprinkler systems at customer sites, covering commercial, industrial and residential applications.

Key responsibilities

• Receive service calls describing equipment or system malfunctions and inspect, test and maintain sprinkler systems to ensure compliance with codes and standards.
• Diagnose and repair sprinkler systems, including wet steel, copper and CPVC, dry, pre-action, deluge systems and fire pumps.
• Follow troubleshooting procedures and consult technical manuals, part manuals, change notices and bulletins.
• Read and interpret blueprints, diagrams, submittals, specifications, schematics and product manuals.
• Communicate effectively with district staff and customers, complete electronic service acknowledgements and obtain customer signatures.
• Take part in a scheduled on-call rotation and overnight travel, and maintain truck inventory.

Required profile

• Sprinkler Journeyperson and ASTTBC certified, with BACKFLOW certification.
• 4+ years of experience in the fire sprinkler/suppression industry.
• High school diploma or equivalent; ability to follow verbal and written instructions.
• Able to perform physical labour, climb ladders, scaffolding and high-lift equipment up to 40 feet, and work in crawl spaces, above ceilings and in ducts.
• Flexible hours including weekends, ability to work an on-call rotation and overnight travel.
• Valid driver's license and clean driving record, and ability to pass a pre-employment background check.

Required skills

• Reading and interpreting blueprints, submittals and operational/product manuals.
• Customer service and strong organizational skills.

What we offer

• Pay of $49.76 per hour, set by the collective bargaining agreement, with overscale pay, sign-on bonus and relocation assistance for qualified candidates.
• Union membership and benefits provided through a local labour union.
• Company vehicle, exclusive employee discounts, continuous training and career growth.