Social Media Manager

About the role

Live Nation Entertainment is seeking a passionate Social Media Manager to join its Canada‑wide social media team. This full‑time position reports to the Director of Social Media and works closely with marketing and venue teams to amplify concerts, festivals and venue experiences across multiple platforms.

Key responsibilities

• Create and schedule organic posts across several high‑visibility social channels, ensuring all approvals are secured.
• Capture and publish night‑of‑show content for concerts, events and festivals, often during evenings and weekends.
• Maintain and adapt an extensive content calendar, balancing shifting timelines and stakeholder priorities.
• Write copy and pair it with visual assets for diverse venue brands and event genres.
• Proofread all content for quality and accuracy before publishing.
• Generate assets for venue and brand campaigns.
• Handle a high volume of customer service inquiries and direct messages, escalating issues as needed.
• Provide real‑time responsiveness to high‑level issues, including after‑hours support.
• Collaborate with team members to develop and execute content plans for key events and venues.
• Produce regular performance recaps, track metrics and deliver data‑driven recommendations.
• Stay current on emerging social platforms and opportunities relevant to Live Nation Canada.
• Support cross‑departmental projects and utilize shared calendars, tracking documents and project‑management tools.

Required profile

• Passionate, motivated and entrepreneurial mindset.
• Resourceful, innovative and forward‑thinking.
• Committed to delivering high‑quality work in a fast‑paced environment.
• Willingness to work evenings and weekends for live‑event coverage.

Required skills

• Social media posting and content calendar management.
• Copywriting and asset pairing for various channels.
• Proofreading and quality assurance.
• Customer service handling and issue escalation.
• Performance reporting and data analysis.
• Collaboration across marketing, venue and brand teams.
• Familiarity with project‑management platforms.