SMB Account Director

About the role

LinkedIn is seeking an SMB Account Director to act as a trusted adviser for small‑business customers using LinkedIn Talent Solutions. The role is hybrid, combining remote work with days in a LinkedIn office, and focuses on delivering value, growing accounts, and ensuring customer success.

Key responsibilities

• Develop and execute territory and account plans, forecast revenue, and achieve quota.
• Research customers’ businesses, prepare insightful questions, and lead solution‑focused conversations.
• Build relationships with multiple stakeholders across the customer organization, adapting communication style as needed.
• Lead with solutions rather than products, aligning recommendations with customer objectives.
• Use data and insights to support investment recommendations and overcome objections.
• Proactively mitigate churn risk and drive customer growth by identifying new value opportunities.
• Map key stakeholders, assess relationship strength, and create outreach strategies.

Required profile

• Strategic sales mindset with a focus on customer advocacy.
• Strong business acumen and ability to negotiate commercial agreements.
• Experience in account planning, forecasting, and quota attainment.
• Excellent communication skills, able to ask layered, open‑ended questions.
• Commitment to integrity and delivering measurable ROI for customers.

Required skills

What we offer

• Flexible hybrid work environment built on trust.
• Opportunities for professional growth within a global network.
• Inclusive culture that values care, inclusion, and fun.