Site Supervisor - Recreational Sports

About the role

Community Sports Partners is looking for a Site Supervisor to lead the day-to-day operations of its youth sports facilities in Toronto. The role welcomes families, athletes, coaches and staff, keeps programs running smoothly and ensures facilities meet the standard customers expect. It is a hands-on position for someone organized, energetic and customer-focused.

Key responsibilities

• Welcome customers and create a friendly, positive environment, helping families, athletes and coaches with their questions and requests
• Keep customers informed about upcoming programs, events, products and opportunities, and handle concerns professionally
• Oversee the facility during your shift, take attendance and verify rosters, and make sure programs start and finish on time
• Prepare spaces so they are ready for customers
• Monitor staffing levels, coordinate staff across the facility and communicate with coaches, instructors and team members
• Help ensure staff meet standards for customer service and professionalism
• Monitor facility and program inventory, keep supplies and equipment available and well maintained, and display merchandise and promotional materials properly
• Promote and sell products, programs, events and services to customers

Required profile

• Strong customer service, communication and organizational skills
• Reliable, able to work independently and solve problems
• Leadership skills and attention to detail
• Comfortable promoting and selling
• Previous experience in sports or youth coaching is a bonus; previous experience in auditing is a bonus

Candidates must complete two short assessments (about 5 minutes each) before or after applying: the Culture Index survey and the Skills game assessment; applications with both completed are reviewed first.

What we offer

• Pay of $19-27 per hour depending on experience