Shift Leader – Restaurant & Bar

About the role

We are looking for energetic Shift Leaders to join our team at a unique backcountry‑inspired distillery restaurant in the heart of Banff. You will help ensure smooth front‑of‑house operations and deliver an exceptional guest experience in a vibrant, outdoor‑focused environment.

Key responsibilities

• Oversee front‑of‑house and back‑of‑house teams during each shift, coordinating with the General Manager and Assistant GM.
• Set up the dining area, bar, and service stations to prepare for a successful service.
• Address customer concerns and complaints promptly and professionally.
• Manage staffing levels, assign duties, and ensure compliance with health and safety standards.
• Maintain a positive, collaborative atmosphere among team members.

Required profile

• ProServe certification.
• Previous serving and bartending experience.
• Excellent communication skills and a flexible schedule.
• Strong work ethic and a positive, team‑oriented attitude.
• Prior supervisory experience is an asset.

Required skills

• ProServe certification

What we offer

• Live, work and play in Banff National Park.
• Flexible hours with strong earning potential.
• 35% discount on food, wine and sake at all venues.
• Regular staff events, outdoor activities and team socials.
• Opportunities for growth and advancement across unique venues.
• Health benefits plan after six months of employment.