Senior Product Designer

About the role

Caribou is building an engagement platform for the home‑care workforce. As a Senior Product Designer you will make every interaction simple, intuitive and rewarding across web, mobile, SMS, push and voice channels.

Key responsibilities

• Design end‑to‑end caregiver and coordinator journeys, from discovering a shift to earning rewards.
• Prototype, test and iterate engagement loops such as points, recognition and challenges.
• Establish and enforce a product‑design quality bar, ensuring flows are "simple enough" before release.
• Evolve the design system to enable consistent, high‑quality experiences for engineers and stakeholders.

Required profile

• 5+ years designing digital products, including at least one mobile consumer app and one B2B or operational product.
• Portfolio demonstrating problem framing, process, trade‑offs and post‑launch impact.
• Hands‑on research experience (interviews, usability testing) and ability to turn insights into product decisions.
• Experience designing for users with mixed digital literacy, such as frontline hourly workers.

Required skills

• Design system creation and maintenance.
• Voice UX and conversational design.
• AI‑powered product design.

What we offer

• Competitive salary $120,000‑$160,000 CAD per year, stock options and healthcare benefits.
• Hybrid work model with one day a week in the Toronto office and remote flexibility.
• Purpose‑driven mission to address the caregiver shortage.
• Low‑ego, high‑character team culture recognized as a top‑growing tech company in Canada.