Senior Director, AI Product Management

About the role

RBC is looking for a product leader to own user-focused product success for its internal Agentic AI platform. As Senior Director, AI Product Management, you will define the product vision, turn it into a roadmap, community and ecosystem, and lead a team of Product Managers. The role sits within RBC's AI Group, which accelerates AI projects toward scaled client outcomes and advances research in generative and agentic AI.

Key responsibilities

• Lead and develop Director-level leads (Product Strategy & Roadmap, Community & Adoption, Ecosystem & Partnerships) and the teams beneath them, with career paths and succession
• Own a single execution plan that aligns roadmap delivery, community programs and partnership milestones
• Set the operating cadence: sprint reviews, quarterly planning, and OKR setting and tracking
• Act as the primary escalation point for cross-pillar dependencies, tradeoffs and resourcing decisions
• Maintain acceptance criteria, release gates and documentation standards across the squad
• Use analytics, telemetry and adoption measurement to drive decisions and report progress, risks and resource needs
• Keep community and partnership programs engaged and aligned with healthy adoption across the RBC user base

Required profile

• 10+ years of product management experience, including 3+ years leading multi-team product organizations as a manager of managers
• Track record of customer discovery and turning user needs into product strategy and prioritization
• Hands-on experience delivering end-user-facing AI products, ideally generative or agentic AI, at production scale
• Experience running large-scale internal or enterprise product launches with measurable adoption
• Strong operational discipline: agile delivery, OKRs and release management
• Data-driven, comfortable with analytics, telemetry and adoption metrics
• Financial services experience, or the ability to learn quickly, including banking employees' work and regulatory constraints on internal tooling

Required skills

• Working knowledge of LLM evaluation, prompt engineering or RAG architecture
• Nice to have: MBA or Master's degree, product management certification (CSPO, SAFe, AIPM, Pragmatic Institute), background in platform engineering or developer experience teams, experience in a major bank's technology or digital transformation function

What we offer

• A Total Rewards program including bonuses, flexible benefits, competitive compensation, commissions and stock options where applicable
• Exposure to senior leadership and a newly formed, high-impact function within RBC's AI Group
• Leadership support through coaching and managing opportunities