Senior Consultant - Capital Markets

About the role

Sia Partners is seeking a Senior Consultant to support productivity, efficiency and transformation initiatives within its Financial Services practice, working closely with business and operational stakeholders across Capital Markets. The role turns strategic priorities into structured operational execution and measurable outcomes, covering process improvement, operational efficiency, regulatory documentation and organizational effectiveness. It is a hybrid position in Toronto (3-4 days in the office or client site) and is open to full-time or contract hires.

Key responsibilities

• Develop and maintain process documentation: workflows, SOPs, desktop procedures and RACI matrices.
• Create detailed process maps using Visio, Lucidchart or Miro.
• Establish documentation standards and templates, and partner with SMEs and stakeholders to validate processes.
• Gather, analyze and document business and system requirements, and define success metrics and KPIs.
• Track deliverables, dependencies, milestones and risks across concurrent workstreams, and maintain status reports, action logs and decision registers.
• Identify and escalate issues and risks with recommended mitigations, and contribute to continuous improvement and automation opportunities.

Required profile

• 5+ years of experience in business analysis, process improvement, operations or a related discipline within financial services.
• Proven ability to analyze and document complex business processes and turn them into clear deliverables.
• Strong project management discipline, able to manage multiple priorities under tight timelines and work independently with cross-functional teams.
• Nice to have: Capital Markets operations experience, Agile, Lean or Six Sigma experience, and certifications such as CBAP, CCBA or Six Sigma Green/Black Belt.

Required skills

• Process mapping and visualization tools such as Visio, Lucidchart or Miro
• Microsoft Excel, PowerPoint and Word
• Gathering and documenting business and system requirements

What we offer

• High-impact Capital Markets transformation projects and exposure to senior stakeholders
• A collaborative, entrepreneurial environment with variety of client engagements
• Professional development, coaching and career progression