Security Services Agent

About the role

Fairmont Chateau Lake Louise, a world-famous resort in the Canadian Rockies, is looking for a security professional. The resort's popularity means the security team's prompt and professional intervention is often critical. The pay is $25.88 per hour.

Key responsibilities

• Perform property patrols, observing, reporting and correcting safety and security deficiencies.
• Respond to medical emergency and fire calls, providing basic first aid and/or CPR according to local protocols and taking initial fire control measures.
• Ensure compliance with federal and provincial statutes and regulations, and enforce corporate policies and procedures.
• Assist outside agencies such as hotel insurers, police, fire, ambulance and wardens as outlined in hotel policy.

Required profile

• Law and Security Administration diploma or related program, or at least 5 years of security experience.
• Ability to deal with stress, prioritize critical tasks and work well under pressure.
• Valid Alberta driver's license and a current driver's abstract (maximum 4 demerits).
• Willingness to work holidays, weekends, overnight and other non-day shifts; applying indicates willingness to meet these requirements.
• Legal eligibility to work in Canada; the hotel cannot help obtain work authorization.

Required skills

• Advanced Level II/Emergency Medical Responder first aid and Level 'C' CPR (CRR); candidates who obtain this certification get allowances, otherwise standard first aid with Level 'C' CPR is the minimum.

What we offer

• Subsidized on-site accommodation for full-time employees.
• One complimentary meal per shift in the staff cafeteria.
• Comprehensive benefits (medical, vision and dental) including mental health, orthodontics and fertility/gender affirmation coverage for full-time permanent employees.
• Defined contribution pension plan with employer matching up to 5% of annual earnings for full-time permanent employees.
• Travel programs with discounted room rates and food and beverage at Fairmont and Accor properties worldwide.
• Opportunities to grow within the resort and across 5,000 Accor properties.