Sales & Customer Service Representative

About the role

Capryna Marketing Inc. is looking for an enthusiastic Sales and Customer Service Representative to join its Ottawa team. You will act as the face of our partner brands, understand client needs and deliver tailored solutions while ensuring a high level of satisfaction.

Key responsibilities

• Engage with new and existing customers in a professional, friendly manner.
• Identify customer needs and recommend appropriate products and services.
• Follow up on sales opportunities and respond to inquiries promptly.
• Achieve and exceed weekly performance targets.
• Collaborate with teammates to maintain an outstanding customer experience.
• Stay up‑to‑date on product offerings, promotions and company policies.

Required profile

• Strong communication and interpersonal abilities.
• Positive, customer‑focused attitude.
• Professional demeanor and ability to work well in a team.
• Eagerness to learn and grow within the organization.
• No prior experience required; comprehensive training provided.

Required skills

What we offer

• Ongoing training and development programs.
• Opportunities for career advancement.
• Collaborative and supportive work environment.
• Performance‑based commissions and bonuses.
• Flexible scheduling based on business needs.