Sales Associate

About the role

As a Sales Associate, your main priority is to give every customer the best shopping experience possible. You’ll greet customers, help them find the right products for their projects, suggest add‑ons they might not have thought of, and process transactions quickly and efficiently.

Key responsibilities

• Greet customers and assist them in finding the right products for their projects.
• Process transactions quickly and professionally, including returns and exchanges.
• Create and follow up on special orders.
• Maintain store appearance by facing shelves, replenishing stock, and cleaning.
• Complete opening and closing duties and adhere to WorkSafe standards.

Required profile

• A genuine passion for customer service and making people feel welcome.
• Willingness to learn product knowledge and become a go‑to resource for customers.
• Team‑first mindset with open communication and willingness to pitch in.
• Excellent listening, communication, and interpersonal skills.
• Detail‑oriented with a strong commitment to safe work practices.
• Availability to work a flexible schedule, including evenings and weekends.

What we offer

• Real opportunities to grow and advance within the company.
• Hands‑on learning and product knowledge training – no experience needed.
• Employee discount on retail products after the first three months.
• Employee and Family Assistance Program supporting well‑being.
• A team culture built on Customers First, Inspired People, and Community Connection.