Retail Team Leader – Store Operations

About the role

We are looking for a proactive Retail Team Leader to join our store management team. You will support the Store Manager and Assistant Store Manager in delivering smooth daily operations and exceptional customer experiences.

Key responsibilities

• Lead, coach and supervise store associates, providing day‑to‑day guidance.
• Oversee merchandising, shelf stocking and the receipt of daily shipments.
• Maintain visual merchandising standards and store cleanliness.
• Handle manager‑on‑duty duties such as break scheduling, time‑keeping and attendance.
• Address customer complaints promptly and ensure service standards are met.
• Perform cash management, opening and closing procedures as needed.
• Participate in inventory counts, employee training and hiring processes.

Required profile

• Minimum 1 year of retail experience.
• 1–2 years in a supervisory or team‑lead role.
• Strong leadership, communication and multitasking abilities.
• Open availability for day, evening and weekend shifts.
• Ambition to grow within the company.

Required skills

What we offer

• Stimulating and diverse work environment.
• Competitive compensation and benefits, including a company‑matched pension plan.
• Tailor‑made training and integration program.
• Clear career growth opportunities.