Retail Support Executive (Territory-Based) - Fredericton

About the role

Brand Momentum is looking for a part-time, territory-based Retail Support Executive in Fredericton, NB. The role bridges frontline sales execution and Team Leads, supporting a smoke-free product portfolio across several retail locations, running product demonstrations and helping optimize each territory. It suits an experienced sales professional who exceeds targets and wants expanded responsibilities such as peer support and field guidance.

Key responsibilities

• Achieve and exceed individual sales targets and KPIs, and drive customer acquisition, registration and retention through product education and demonstrations.
• Manage a designated territory, visiting 1-3 locations per shift (3-4 hours each) and building strong relationships with retail staff and store teams.
• Provide insights on store performance and customer trends, and help position stores so customers adopt products confidently.
• Mentor Sales Brand Ambassadors, share best practices and give informal, on-the-ground coaching.
• Report sales activities, customer registrations and field insights accurately and on time, and support campaigns, product launches and field initiatives.
• Handle sensitive customer information in line with program and regulatory requirements.

Required profile

• 2-3+ years of experience in retail, field sales or customer-facing roles, with a proven record of meeting or exceeding sales targets.
• Strong communication, interpersonal and product knowledge skills, with a customer-first mindset.
• Ability to influence and guide peers; informal leadership experience is an asset.
• Valid driver's license, access to a reliable vehicle, and ability to travel within the territory.
• Flexibility to work evenings and weekends, and comfort with a physically active role (up to 50 lbs).

Required skills

• Tech-savvy, with experience using mobile reporting tools.
• Highly organized, proactive and able to work independently in a fast-paced, territory-based environment.

What we offer

• 28-35 hours per week, 4-5 days, 7-hour shifts between 12 p.m. and 9 p.m., including paid travel time.
• Hourly rate of $30 plus performance incentives and a bonus on successful completion of the contract.
• Paid training.