Retail Store Associate – Innes Road

About the role

Homesense is looking for enthusiastic Retail Store Associates to join the team at the Innes Road location in Ottawa. This part‑time role is ideal for individuals who enjoy interacting with customers and want to develop retail skills in a supportive environment.

Key responsibilities

• Greet customers with a friendly smile, answer questions and help them find products.
• Perform cashier duties, process transactions accurately and handle returns.
• Assist in fitting rooms, restock merchandise and maintain a tidy sales floor.
• Support back‑room operations, including receiving shipments and organizing stock.
• Participate in training programs and collaborate with teammates to achieve store goals.

Required profile

• Approachable and friendly, creating a welcoming atmosphere for shoppers.
• Team‑oriented, willing to help colleagues and communicate openly.
• Clear communicator who listens actively and addresses customer needs.
• Flexible and organized, able to adapt to a fast‑moving retail environment.

What we offer

• Exclusive discounts for you and eligible family members.
• Training and development resources to help you grow.
• Associate and Family Assistance programs that support well‑being.